Have Pixma MG5420 not working

walterfaino — Mon, 03 Jan 2022 10:58:09 GMT

I have a Pixma MG5420 and just upgraded to Xfinity XF1 Gateway. Now my printer does not work. Xfinity has done a restart/refresh to no avail. Canon or Comcast problem or user error?

Re: Have Pixma MG5420 not working

shadowsports — Mon, 03 Jan 2022 15:22:59 GMT

Greetings,

If you are using a wired or wireless network connection, I'd refer to it as User Action Required, not user error.

Re-establishing a Network Connection After A Router Change:

Windows

MAC

or, start over. Delete the printer from your computer and perform set up again. This will allow you to re-establish the printer's connection to your network and re-install it on your system again. See section on initial setup:

Support | MG Series - Inkjet | PIXMA MG5420 | Canon USA

topic Re: Have Pixma MG5420 not working in Desktop Inkjet Printers

Have Pixma MG5420 not working

Re: Have Pixma MG5420 not working