topic Re: Pixma TR8520 suddenly not printing black in Desktop Inkjet Printers

Pixma TR8520 suddenly not printing black

CanonTay — Fri, 05 Nov 2021 13:52:12 GMT

Pixma TR8520 suddenly stopped printing black. Have done cleaning and deep cleaning multiple times. Test pattern shows black and all colors. Printing a page with color and black results in color only. I've re-installed driver. There is definitely plenty of ink. Help!!!

Re: Pixma TR8520 suddenly not printing black

amandaTR8520 — Tue, 21 Dec 2021 22:09:30 GMT

Any resolution? I'm having the exact same issue

Re: Pixma TR8520 suddenly not printing black

ArthurJ — Thu, 23 Dec 2021 19:37:44 GMT

Hi,

Since reinstalling the driver did not resolve the issue, I recommend to have this issue looked at by our support team.

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.