topic PDF, Chrome, Microsoft Edge, All print blank! Please help in Desktop Inkjet Printers

PDF, Chrome, Microsoft Edge, All print blank! Please help

kabenaszeski — Mon, 20 Dec 2021 03:39:02 GMT

I am hoping someone here can give me some ideas to try. I cannot print PDFs, anything in chrome (or any internet browser), but have no issues printing test pages. I have tried updating my drivers, changing settings in adobe, and absolutely nothing is working. Everything aside from test pages prints blank. I have a Pixma MG6821. My computer is on Windows 11. Thanks for your help!

Re: PDF, Chrome, Microsoft Edge, All print blank! Please help

shadowsports — Mon, 20 Dec 2021 15:17:09 GMT

Greetings,

Was this an upgrade W10 > W11

What driver did you use to install the printer under Windows 11?

Re: PDF, Chrome, Microsoft Edge, All print blank! Please help

kabenaszeski — Mon, 20 Dec 2021 15:33:36 GMT

Good morning!

Thanks for the reply! I was having this issues on windows 10, I then upgraded to Windows 11 and I'm still having the issue. I used the drivers here:

https://www.usa.canon.com/internet/myportal/us/home/support/details/printers/crafting-printers/pixma-mg6821?subtab=downloads-drivers

Here's a screenshot as well. I hope this is helpful! Thanks for your time!