topic Re: G6020 Printer in Desktop Inkjet Printers

PIXMA G6020 Scanner Stopped Working

EdMcM — Fri, 02 Dec 2022 19:44:39 GMT

The scanner function stopped working. I have not gotten an error message. When I try to use it, it looks like it is warming up it never fully opens. The other functions of the printer such as print and copy work fine. Help please?

Ed McM

Re: G6020 Printer

James_C — Wed, 08 Dec 2021 15:20:15 GMT

Hi, EdMcM!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

Thanks and have a great day!

Re: G6020 Printer

EdMcM — Thu, 09 Dec 2021 16:33:18 GMT

I am using Windows 10. Up until recently the scanner has worked with Windows 10.

Thanks, Ed McM