topic Re: MX922 and Windows 11 in Desktop Inkjet Printers

MX922 and Windows 11

entropy71 — Wed, 08 Dec 2021 04:07:32 GMT

My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?

Re: MX922 and Windows 11

jrhoffman75 — Wed, 08 Dec 2021 13:50:14 GMT

@entropy71 wrote:
My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?

Have you downloaded the latest driver?

Re: MX922 and Windows 11

entropy71 — Wed, 08 Dec 2021 13:58:10 GMT

Yes, I downloaded MP driver. Is XPS driver better or preferred?

Re: MX922 and Windows 11

jrhoffman75 — Wed, 08 Dec 2021 16:15:18 GMT

XPS driver is for special 16-bit printing. Certain Microsoft programs use it. System should work fine without it.

The MP driver is indicated to be W11 compatible; not sure why it's not working.

You could try calling canon at 1-800-OK-CANON.

Re: MX922 and Windows 11

entropy71 — Wed, 15 Dec 2021 14:36:10 GMT

After troubleshooting and downloading the drivers several times, MX922 now works with Windows 11 and USB cable. However, my PRO-100 only works via Wi-Fi, but not with USB.

Re: MX922 and Windows 11

paulbeim — Thu, 16 Dec 2021 20:47:17 GMT

What troubleshooting did you do? I have downloaded the drivers numerous times, even bought a new USB cable with a 3c connector - still nothing. Thanks

Re: MX922 and Windows 11

entropy71 — Tue, 11 Jan 2022 16:15:29 GMT

I tried many troubleshooting sites (Dell, Canon, Windows), so I do not know what suddenly worked. I have a feeling that loading the original driver (from MX922 CD) worked and new 2021 versions did not.