topic Re: How do I fix the "U052" error? It is stating that I have the wrong print head. in Desktop Inkjet Printers

How do I fix the "U052" error? It is stating that I have the wrong print head.

daviddavis618 — Mon, 13 Jul 2015 05:14:57 GMT

When I was printing some business documents, my printer stopped working and threw the error code "U052" and stated, "The type of print head is incorrect. Install the correct print head." How do I fix this problem?

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

aloha — Mon, 13 Jul 2015 05:59:39 GMT

Yes, I had the same problem and while printing out legal documents trying to meet filing deadlines! Not even a warning like when prompted that ink is low - talk about a manufacturer's defect and such being unreliable! Very disappointed.

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

Danny — Mon, 13 Jul 2015 12:34:43 GMT

Hi, daviddavis618!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

daviddavis618 — Mon, 13 Jul 2015 12:39:55 GMT

The make and model of my printer is a Canon Pixma MX 892.

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

Patrick — Wed, 15 Jul 2015 12:50:20 GMT

Hi daviddavis618,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to assist you with this issue.

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

kurtprunty — Sat, 05 Sep 2015 21:58:34 GMT

have had this error on two previous pixma canon printers and now have it again on another that my father in law bought. On previous printers I tried multiple things and wastede lots of time without luck - seems to be a timeout in the printer or a software stop rather than an issue with the printhead. On previous printers cleaning the printhead or replacing the print head did not solve the problem. Think this is a canon strategy to get you to buy a new printer and throw out the ink that will not be compatible with the next generation printer you are forced to buy.

Re: How do I fix the "U052" error? It is stating that I have the wrong print head.

claydorris — Mon, 04 Apr 2016 21:26:36 GMT

I think you are on to something!!!