Duplicate scan copies saved

jakesusie — Sun, 12 Jul 2015 14:20:28 GMT

I have a MX922 and Windows 7. When I scan an item to a PC file, why does it record duplicate copies to the file?

Re: Duplicate scan copies saved

Patrick — Tue, 14 Jul 2015 13:47:16 GMT

Hi jakesusie,

Please try these steps:

1. Click on Start, select All Programs, point to Canon Utilities, My Image Garden and then click My Image Garden to open that program.

2. Click on Scan on the left hand side.

3. Click on Driver at the top.

4. When ScanGear appears, please click on the Advanced Mode tab.

5. Click Preview at the bottom.

6. Make any necessary adjustments.

7. Click Scan.

8. Save your image.

Only one image should be saved in the folder that you specified.