topic Re: Canon MX432 in Desktop Inkjet Printers

Canon MX432

jnix88 — Tue, 30 Jun 2015 15:03:12 GMT

When I send a job to the computer it just keeps saying "Loading Preview" and it won't print the job. What should I do?

Sincerely,

John Nix

Re: Canon MX432

jnix88 — Tue, 30 Jun 2015 15:06:20 GMT

Please respond quickly.

Re: Canon MX432

Danny — Tue, 30 Jun 2015 15:21:51 GMT

Hi, John!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Canon MX432

Ramona — Mon, 06 Jul 2015 05:34:16 GMT

Hi jnix88,

So we can better assist you, please reply with the following information:

1. What program are you trying to print from?

2. What operating system is on your computer (version of Windows or Mac OS X)?

3. Are you able to print from other programs on your computer to the printer successfully?

4. Is the printer connected wirelessly or via USB cable?

5. Are there any error codes or messages displaying on the printer itself?

We look forward to hearing from you!