topic Re: Pixma mx922 Issues in Desktop Inkjet Printers

Pixma mx922 Issues

duke42 — Sat, 27 Jun 2015 21:44:54 GMT

Im looking for a solution for my mx922. Its printing very light. Is there a way to adjust the color? No matter how dark the picture is the printout is very light. It is also very slow to start printing. Any help is greatly appreciated.

Re: Pixma mx922 Issues

Jason — Sat, 27 Jun 2015 21:58:15 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use, and how you have the printer connected (USB or wireless).

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Pixma mx922 Issues

duke42 — Sat, 27 Jun 2015 22:18:36 GMT

The laptop is running windows 7. The result is the same with wireless or usb.

Re: Pixma mx922 Issues

Patrick — Mon, 29 Jun 2015 12:49:58 GMT

Hi duke42,

First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:

CLI-251M magenta
CLI-251BK black
CLI-251Y yellow
PGI-250BK black
CLI-251C cyan

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

1. Make sure that the machine is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

3. Open the Paper Output Tray and then open the Output Tray Extension.

4. To print the nozzle check pattern:

4-1. Press the MENU button.

4-2. Press the Setup button.

4-3. Select Maintenance, then press the OK button. The Maintenance screen is displayed.

4-4. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.

4-5. Select Yes and then press the OK button.

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Please compare your printout to this example:

If they differ, perform a few cleanings. Please perform the following steps to perform a Cleaning:

1. Press the MENU button.

2. Press the Setup button.

3. Select Maintenance then press the OK button.

4. Select Cleaning and press OK.

5. Press OK to select Yes.