topic Re: MX922 front door won't stay closed in Desktop Inkjet Printers

MX922 front door won't stay closed

mjshort — Sat, 20 Jun 2015 13:23:52 GMT

The front door on my MX922 won't stay closed. I removed it to try and see what's going on. There is a small white 'lever' near the left hinge. But it seems to be loose. I don't see how it can hold the door closed. Is there some other way it's supposed to stay closed?

Thanks.

Re: MX922 front door won't stay closed

mjshort — Sat, 20 Jun 2015 15:19:29 GMT

Resolved it myself. There is a spring on the inside of the front cover that helps the tray extender pop out. I had the spring in wrong and apparently that keeps the door closed.

Re: MX922 front door won't stay closed

scaryann — Fri, 21 Aug 2015 19:25:16 GMT

Hello, do you remember which way you put the spring? We had an accident with the door and I've got all the pieces back in place, but I can't figure out the spring. Thank you!

Re: MX922 front door won't stay closed

mjshort — Fri, 21 Aug 2015 19:40:55 GMT

I wish I had taken a picture of it for you. But it took some time for me to figure out how it went back in. I remember it was the opposite of what I thought it should be, hence my post. I also remember it wasn't easy to get it back together with everything in place. Sorry, not much help!

Re: MX922 front door won't stay closed

scaryann — Sat, 22 Aug 2015 00:20:50 GMT

No problem, thanks anyway!

Re: MX922 front door won't stay closed

rgiaquinta — Tue, 25 Oct 2016 21:02:13 GMT

Here's a picture of the spring setup. Let me know if you need any other info... I have a spare door that I've taken apart.

Re: MX922 front door won't stay closed

islandwatergirl — Sun, 22 Jan 2017 19:26:07 GMT

How did you remove the door and open it up? I am having a silimar problem with my Pixma MG5420

Re: MX922 front door won't stay closed

gwaeloduser — Tue, 20 Jun 2017 12:53:35 GMT

How do you remove the front door to fix the spring. Door won't stay shut and paper holder doesn't come out.

Re: MX922 front door won't stay closed

James_C — Tue, 20 Jun 2017 14:23:24 GMT

Hi gwaeloduser,

Based on the specfic issue described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: MX922 front door won't stay closed

gwaeloduser — Tue, 20 Jun 2017 14:36:27 GMT

I think we have sorted it. My husband has had it apart and it seems to be working now. Thanks.

Re: MX922 front door won't stay closed

Yokokay — Fri, 28 Jul 2017 22:56:39 GMT

My printer just started doing this today. It's only been used maybe half a dozen times. Upon close inspection, I realized that the extender arm that slides out to catch printed pages wasn't going back into its storage slot when I closed the door. As soon as I gently pushed the extedee arm back inside its slot, the door closed and stayed shut.

Re: MX922 front door won't stay closed

a-evens — Sat, 13 Jan 2018 19:41:06 GMT

I am having problems with the extender not coming out when the door on my MX922 is opened This causes the print outs to fall out onto the floor. I have to use a small hook tool to reach in and pull the extender out. Is this something that is fixable or do I need to order a new door?

Re: MX922 front door won't stay closed

Michael — Thu, 03 May 2018 14:24:01 GMT

Hello.

If there are issues with the doors or the hardware on the unit, you will have to contact our support group for additional assistance. Please use the "Contact Us" link below.

This didn't answer your question or issue? Find more help at Contact Us.

Re: MX922 front door won't stay closed

fixitman222 — Wed, 19 Sep 2018 16:30:49 GMT

nice job with the door foto it took a few tries but i got it to work

Re: MX922 front door won't stay closed

fixitman222 — Wed, 19 Sep 2018 16:32:56 GMT

picture is worth 1000 words thank you got it working after a few tries

Re: MX922 front door won't stay closed

monkey1621 — Mon, 15 Oct 2018 01:30:56 GMT

Score one for the internet! Between the picture and the description, I found this solution to an otherwise esoteric problem. Thanks!