https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/2520-all-in-1-printer-ink-cartridges-installing-issues/m-p/143647#M51795 <P>hi i was wondering for some help this is really my first time getting a printer and i can't get this thing to work for anything, i have installed all the drivers and have got to the point where i have to * align the printer head* i have both black 245, and color 246, i have carefully removed the tape and made sure not to touch the inside part, yet however no matter how many times i remove and install it still tells me every time the ink cartridge is not installed correctly, please any advice would be appreciated watch the tut videos been online { obvioulsy} you tube , on here. i don't know what to do anymore the tape it seems is removed so i can't see any obstruction going on. thanks</P> Mon, 15 Jun 2015 17:23:07 GMT whattodonow 2015-06-15T17:23:07Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/2520-all-in-1-printer-ink-cartridges-installing-issues/m-p/143647#M51795 <P>hi i was wondering for some help this is really my first time getting a printer and i can't get this thing to work for anything, i have installed all the drivers and have got to the point where i have to * align the printer head* i have both black 245, and color 246, i have carefully removed the tape and made sure not to touch the inside part, yet however no matter how many times i remove and install it still tells me every time the ink cartridge is not installed correctly, please any advice would be appreciated watch the tut videos been online { obvioulsy} you tube , on here. i don't know what to do anymore the tape it seems is removed so i can't see any obstruction going on. thanks</P> Mon, 15 Jun 2015 17:23:07 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/2520-all-in-1-printer-ink-cartridges-installing-issues/m-p/143647#M51795 whattodonow 2015-06-15T17:23:07Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/2520-all-in-1-printer-ink-cartridges-installing-issues/m-p/143812#M51796 <P>Hello.</P><P>&nbsp;</P><P>Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 17 Jun 2015 13:32:37 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/2520-all-in-1-printer-ink-cartridges-installing-issues/m-p/143812#M51796 Michael 2015-06-17T13:32:37Z