topic Re: error message: printer head incorrect in Desktop Inkjet Printers

error message: printer head incorrect

catalina — Sat, 13 Jun 2015 04:52:23 GMT

error message: the type of print head is incorrect. install the correct print head.

I followed the directions for eliminating this message and when I plugged the printer in, it sparked.

Pixma MX860

Re: error message: printer head incorrect

Tara_N — Sat, 13 Jun 2015 12:37:29 GMT

Hello, catalina!

Welcome to the Canon Forums! The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please feel free to CONTACT US either by phone during business hours or email 24 hours a day!

Re: error message: printer head incorrect

Michael — Mon, 15 Jun 2015 12:47:31 GMT

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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