topic Re: scanner produces image looking as if the original was not aligned on glass. in Desktop Inkjet Printers

scanner produces image looking as if the original was not aligned on glass.

jfr — Fri, 12 Jun 2015 03:41:03 GMT

had scanned many docs over past year but problem suddenly started with the second doc today!

Re: scanner produces image looking as if the original was not aligned on glass.

Tiffany — Fri, 12 Jun 2015 03:52:13 GMT

Hi Jfr!

So that the Community can help you better, we will need to know what model printer or scanner you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Re: scanner produces image looking as if the original was not aligned on glass.

jfr — Fri, 12 Jun 2015 04:07:28 GMT

sorry - canon pixma mg3520 ink jet mfp on windows vista

Re: scanner produces image looking as if the original was not aligned on glass.

Michael — Sat, 13 Jun 2015 19:10:49 GMT

Hello.

The IJ Scan Utility program has an option to correct slanted documents. Open the IJ Scan Utility program and go do the settings menu. Once there, you can turn this option on or off in the Image Process Settings area of the function you were using. This may help resolve your issue.

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Re: scanner produces image looking as if the original was not aligned on glass.

jfr — Sat, 13 Jun 2015 19:57:24 GMT

Thanks, but I had already tried this - it probably works if the original has flaws, however, the originals had no flaws and no improvement was detected. For an interesting followup, having waited overnight the same original did finally produce an acceptable scan and I am closing this post as resolved without a solution. Thanks for all your help.