topic Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3) in Desktop Inkjet Printers

MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

scimos — Wed, 03 Jun 2015 15:53:47 GMT

yosemite 10.10.3

printer driver 12.3.0.0

have deleted and re-installed printer

when printing using airprint option 2 sided can be choosen (but other options are limited)

when printing using driver (to enable lower qulity printing - i.e. fast) - double sided is a grayed out option - and no matter which options are utilised it will not highlight.

is there a solution ? 😐

thanks

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

RevCanonX — Mon, 03 Aug 2015 17:11:23 GMT

I've been searching (on and off) for a solution to that very problem (on an MX5350) since January -- about when I upgraded to Yosemite. Is it a problem with the OS or the driver?

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

merrymary247 — Mon, 03 Aug 2015 16:09:07 GMT

Have you installed the latest driver since upgrading to Yosemite? Are you using it via USB or wireless? If wireless, you will want to make sure you add the 'Canon IJ Network" version of the printer instead of the generic Bonjour version to make sure you have access to all the driver options.

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

RevCanonX — Mon, 03 Aug 2015 19:25:31 GMT

I just did all that (mine's an MG5350 not an MX, by the way), but the two sided printing function is still greyed out. If I click on the "Presets" box and select "Show Presets..." option, I get a menu of what is set for the default setting (under "Layout", the "Two sided" option shows "Off"), but no means of changing any settings. How can I do that? Do I need to get into Terminal or something to set it to "On"? If so, what's the command line? Or if not, what else can I do? Thanks for your help.

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

RevCanonX — Mon, 03 Aug 2015 19:40:25 GMT

Solution found by trial and error. You may wish to note it for future reference.

Under "Printer" there was a line, "Nearby printers", showing another version of "Canon MG5300 Series" - I clicked on that and it showed "Configuring printer" for a few seconds. A new printer by the same name appeared in the "Printers and Scanners" section of System Preferences.

Then, when I clicked on the options window (at that point showing "Copies & Pages"), the layout was back in the order I was used to when 2-sided was an available option, and (glory be!) when I clicked on "Layout", up came a beautiful black lettering version of the "Two sided:" box. Click on that and I get the familiar options of "Off / Long-Edge Binding / Short-Edge Binding".

I hope this helps others facing the same problem.

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

RevCanonX — Mon, 03 Aug 2015 20:18:07 GMT

To be clear, I
* deleted the previous versions of the printer in System Preferences
* then re-installed the latest drivers
* made sure the printer was switched on and connected
* then clicked the "+" sign to add a new printer
* then followed merrymary247's instructions
* then the procedures in my post above.

Re: MG 3250 grayed out 2 sided print option (Yosemite 10.10.3)

scimos — Thu, 06 Aug 2015 20:48:55 GMT

I'll give it a go - thanks...