topic Re: MX922 ADF Not Scanning Anything! Please help! in Desktop Inkjet Printers

MX922 ADF Not Scanning Anything! Please help!

MGknight — Thu, 19 May 2016 19:51:39 GMT

No matter what I've tried so far it will not pull dopcuments into the feeder. It says Please wait monetarily then does nothing. Here's a link to a minute long video showing this. Thanks for any help!

Video Link: https://www.youtube.com/watch?v=HuxB6yyICg8

Re: MX922 ADF Not Scanning Anything! Please help!

Michael — Sat, 21 May 2016 20:19:33 GMT

Hello.

For testing purposes, try scanning directly from your computer using the IJ Scan Utility program. Are you able to scan from the program or do any errors occur?

If the printer is set up via Wi-Fi, be sure to select the correct computer from the Scan menu on the MX922. In the video, the USB computer option was chosen.

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Re: MX922 ADF Not Scanning Anything! Please help!

MGknight — Sat, 21 May 2016 22:33:06 GMT

I figured it out. The IJ Scan utility was set to my old Canon 7500 series and not the 922 series. Got that set and we're good to go.