mx492 - Mac not scanning but will print... connected wirelessly

l_daley — Sat, 30 Apr 2016 00:35:45 GMT

I have a canon mx492. it is connected wirelessly and have no issues sending documents to print, however when i try to scan, this error message occurs:

Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired LAN.
- (If using wireless LAN connection) Signal strength is poor due to obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.

Check the above and try scanning again.
If you still cannot communicate, restart the computer.

Code:15,157,0

...the scanner is not turned off and the wireless connection works fine for printing?

Re: mx492 - Mac not scanning but will print... connected wirelessly

redinvd — Sat, 17 Aug 2019 16:28:43 GMT

Did you ever get an answer for this problem?

I have the same issue

topic mx492 - Mac not scanning but will print... connected wirelessly in Desktop Inkjet Printers

mx492 - Mac not scanning but will print... connected wirelessly

Re: mx492 - Mac not scanning but will print... connected wirelessly