topic Re: I am VERY upset about MP920 Series FAX WS wont scan anymore! in Desktop Inkjet Printers

I need help to get my MP920 Series FAX WS to scan again since upgrading to Windows 10. Please give m

quiltedpeach — Wed, 27 Apr 2016 14:43:20 GMT

I am VERY upset about MP920 Series FAX WS wont scan anymore!

quiltedpeach — Wed, 27 Apr 2016 14:53:40 GMT

Since buying a new Dell which came with Windows 10, my MP920 Series FAX WS won't scan at all anymore. This seems to be an issue with Canon and I will NEVER own another of these printers if this isn't rectified shortly. Please help, Canon or someone much smarter!!

Re: I am VERY upset about MP920 Series FAX WS wont scan anymore!

Danny — Wed, 27 Apr 2016 15:05:08 GMT

Hi, quiltedpeach!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: I am VERY upset about MP920 Series FAX WS wont scan anymore!

Patrick — Fri, 29 Apr 2016 14:03:07 GMT

Hi quiltedpeach,

Is the model that you are using a PIXMA MX922?

If it is, are you using it with a USB cable or are you using it wirelessly?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer