topic Cannot clear pixma printer error P02. No obvious paper jam. in Desktop Inkjet Printers

Cannot clear pixma printer error P02. No obvious paper jam.

jhen — Mon, 19 Jan 2015 01:06:57 GMT

Have a Pixma printer and cannot clear P02 error.

Re: Cannot clear pixma printer error P02. No obvious paper jam.

Danny — Mon, 19 Jan 2015 14:17:16 GMT

Hi, jhen!

So that the Community can help you better, we will need to know exactly which PIXMA printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Cannot clear pixma printer error P02. No obvious paper jam.

tommcana — Fri, 30 Jan 2015 06:05:41 GMT

Thanks for the help.

Re: Cannot clear pixma printer error P02. No obvious paper jam.

tommcana — Mon, 27 Jul 2015 08:45:20 GMT

May be a paper jam, check the printer thoroughly for any small pieces still stuck inside.the encoder film strip may have some dirty marks on it, and therefore needs cleaning.