topic I have a Cannon MX892 printer for my business. It has stopped working completely with an error mess in Desktop Inkjet Printers

I have a Cannon MX892 printer for my business. It has stopped working completely with an error mess

nalexander — Wed, 20 Apr 2016 20:05:45 GMT

This message appears when I turn on my printer:

"Printer error has occurred.

Unplug the power cord and

contact the service center."

I tried calling the service center and was on the phone for an hour. I don't think the person I was speaking with knew what to do. Any suggestions? Thank you.

Re: I have a Cannon MX892 printer for my business. It has stopped working completely with an error

BillS — Fri, 22 Apr 2016 21:42:22 GMT

Hi nalexander,

In order to better assist you, allow me to ask a couple questions:

Do you get an alphanumeric support code on the screen?
Are you connecting wirelessly, or with USB?

I look forward to your reply.