https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/129938#M5110 <P>Did you ever find a solution?</P> Sun, 04 Jan 2015 17:41:26 GMT desertrosie 2015-01-04T17:41:26Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/129863#M5109 <P>My Canon MX860 says it is out of paper, but isn't. I replenished and rebooted but still can't print. Suggestions please?</P> Sun, 04 Jan 2015 01:59:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/129863#M5109 drhlevy 2015-01-04T01:59:51Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/129938#M5110 <P>Did you ever find a solution?</P> Sun, 04 Jan 2015 17:41:26 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/129938#M5110 desertrosie 2015-01-04T17:41:26Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/130380#M5111 <P>Hi drhlevy,</P><P>&nbsp;</P><P>To try and resolve the issue, please unplug the printer, then, with a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error. &nbsp;Once this has been verified, please perform a roller cleaning on the printer by following the steps located <A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=26948">here</A>. &nbsp;We recommend performing at least three roller cleanings on the printer.</P><P>&nbsp;</P><P>You will also want to ensure that the paper size that you have loaded in the printer matches the paper type selected in the printer driver.</P><P>&nbsp;</P><P>Hope this helps!</P><P>&nbsp;</P><P>This didn't answer your question or issue? Please call or email us at one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page for further assistance.</P> Fri, 09 Jan 2015 07:39:47 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-MX860-says-it-is-out-of-paper-but-isn-t-I-replenished/m-p/130380#M5111 Ramona 2015-01-09T07:39:47Z