topic Re: The bottom of the page always cut off in Desktop Inkjet Printers

PIXMA MG2500 Series - The bottom of the page always cut off

AR1515 — Tue, 06 Dec 2022 14:29:02 GMT

Does anyone know how to reset the default automatic margins on Canon PIXMA MG2500 series driver?

I've been changing all margins on my documents to 0cm, but there ll be always margins showed up when I printed the documents, especially the bottom so it's always cutting off the bottom of the page. So I know it must be the driver. The automatic margin that always showed up on the bottom of the page is around 1,6 cm. There's also no option on the Printing Preferences to change them. I'm using Windows 10, by the way.

Re: The bottom of the page always cut off

Michael — Mon, 05 Dec 2022 22:40:53 GMT

Hello.

If parts of the docment are being cut off rather than condensed in to the printout, the issue may be related to the program that is being used.

Try using a different program. If you are printing from the web, be sure to use the "print" option in or around the article to properly format the page for printing.

If you continue to have difficulties with this issue, find more help at http://canon.us/SupportCF

Re: The bottom of the page always cut off

RSADAMS — Mon, 30 May 2016 20:03:01 GMT

Well, No matter what program I am trying to print from, this happens. I noticed it as soon as I began using this printer. It seems that the page is "pushed up" so the full page never prints. I have experience dealing with printer settings, as well as formatting documents in MS programs as well as Adobe products, including Photoshop.

This is the printer. It needs a setting to adjust were the printer thinks the margins are. I have never had a printer that didn't allow this. Very annoying.

Re: The bottom of the page always cut off

jwuori1635 — Sun, 14 Aug 2016 17:23:14 GMT

I'm having this same issue with my brand new MG2900 series. I'm trying to use Microsoft Publisher and I cannot for the life of me, get it to stop cutting off the bottom of the page. Both Publisher and the Printer properties are showing 8.5 x 11. It's even cut off in the Print Preview.

Has anyone found a solution to this yet?

Re: The bottom of the page always cut off

Michael — Mon, 05 Dec 2022 22:39:39 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at http://canon.us/SupportCF

Re: The bottom of the page always cut off

suiteskull — Sat, 10 Sep 2016 21:03:12 GMT

I hope they will address this in my post here:
http://community.usa.canon.com/t5/Printer-Multifunction-Support/MG2900-cutting-off-bottom-of-page/m-p/184923#M17924
Please let me know if they helped you at all, and feel free to repost in my thread...

Re: The bottom of the page always cut off

Ankia — Tue, 07 Mar 2017 18:03:00 GMT

MG2500 cuts off the bottom of the page in all programs. I can't change the margins to my MG2500 printer in any of my programs. I followrd the above thread and saw some of you fixed it by changing the type of paper, tried it but didn't work...

Re: The bottom of the page always cut off

Ankia — Wed, 08 Mar 2017 06:50:49 GMT

I have the same problem with my MG2540s, have you found a solution yet?

Re: The bottom of the page always cut off

suiteskull — Wed, 08 Mar 2017 09:24:53 GMT

From what I have been told, there is a physical limitation to some of these printers that will not allow print below a certain point. I assume this is due to the paper becoming unsupported or held down by the rollers for the injet head to pass by accurately.

Re: The bottom of the page always cut off

Ankia — Thu, 09 Mar 2017 09:23:55 GMT

The printer head was faulty, had to return the printer. Thanks anyway

Re: The bottom of the page always cut off

Djmiller78 — Fri, 07 Apr 2017 19:14:04 GMT

Had this issue with mg3000 printing tax forms from HRBLOCK software. Printed to pdf first and then pdf printed fine.

Re: The bottom of the page always cut off

jboisdorf — Mon, 17 Apr 2017 16:56:01 GMT

TRY THIS.

I was trying to print IRS Form 4868 from a pdf on the web. An inch of margin was added to the top of the pdf causing the bottom of the page to get cut off when printed. I called Cannon support and the guy said it was probably Chrome. I suspected he was blaming the other guy, but thought of a way to test it. I downloaded the Form 4868 to my pc, the clicked on it to display it. I clicked the three dots (upper right corner, Windows 10), selected print, and it printed correctly, without the extra inch of margin at the top, and with the bottom of the page complete.

Re: The bottom of the page always cut off

MLS2 — Thu, 03 Aug 2017 18:05:34 GMT

My exact same problems. You stated it exactly!

Re: The bottom of the page always cut off

MLS2 — Thu, 03 Aug 2017 18:12:26 GMT

My problems exactly - no matter what programs or web browser/site. You stated my problem very well. If anyone knows a fix, I would appreciate knowing what to do.
Thanks!

Re: The bottom of the page always cut off

ox2m — Sat, 03 Feb 2018 03:41:55 GMT

I have the same problem with canon MG2500 printer when photocopy my document in A4 size the bottom page is Always Cut off even in print preview . I already made a lot of troubleshoot but it not helps . Im running windows 10 64bit please help me with this .

Re: The bottom of the page always cut off

QuickAnswer — Sat, 10 Mar 2018 03:57:37 GMT

Had the same problem.
I opened it via a PDF file and checked the printer applicant. On Windows, it sets the default printer to 'XPS Viewer' which tries to squeeze the file together and so the bottom is lost. I changed it to the actual name of the printer (on the drop down list) and it worked. Although everytime I tried to print something, it automatically resets to XPS viewer and so it had to be manually set back every single use.

Worked like a charmed ever since.

Re: The bottom of the page always cut off

Kiranggrg — Sun, 20 May 2018 08:45:15 GMT

Hey try to change the profile settings New Scan from Photo (default) to Documents. Hope it works.

Re: The bottom of the page always cut off

danguerrera — Fri, 13 Jul 2018 07:46:46 GMT

Solved for me. On my Mac, using Adobe Illustrator this was happening to me too. I went to my print settings while trying to print from AI, and found that my page size was set at 'Defined by Driver'. I changed it to my needed A4 page size, and it was solved. Hope this helps with your machine, and its software. July 13, 2018

Re: The bottom of the page always cut off

unhappywCanon — Tue, 31 Jul 2018 18:00:26 GMT

Michael:

You are full of it. MS Word, MS Publisher, Adobe Photoshop, Adobe Acrobat...none of them will print to within 1/2 inch of the page. Yes, you can use page scaling on a PDF to get it to print the bottom of the page, but that's the only way. I have a mg2950 and an mg 3000. Same issue. These are crappy printers. Blaming everybody else, instead of owning the problem is cheesy.

I'l NEVER buy another canon product again. Hope you enjoy the only $100 you'll ever get out of me.

Re: The bottom of the page always cut off

Blakrow — Mon, 21 Jan 2019 13:34:12 GMT

Thank you buddy, in fact the illustrator thing allowed me to print in regular A4 margins, the buttom side wasn't cut off any longer, i could do the same with PDF ACROBAT, but still sucks on all Microsoft office apps... i assume it can be changed since the printer got no isssues priting it from Ai or PDF acrobat ... i'm gonna try the full setup with USB + DVD on my Pixma MX922 maybe all the users that are complaining about this issue just set up their printer only by network mode which is the easiest and the faster way to set it up ! i'll keep in touch if ever something else works out