topic MG6650 not scanning at 1200x2400 dpi in Desktop Inkjet Printers

MG6650 not scanning at 1200x2400 dpi

Raluca_E — Wed, 02 Dec 2015 21:44:19 GMT

I just bought a Canon Pixma MG6650 which says has 1200 x 2400 dpi. When I open up the basic scanner controls, the highest dpi I can input is 600 dpi, not any increment higher. I wanted to scan my artwork (pencil drawings, ink illustrations), which have a great amount of detail.

Is there other program I should use to scan at 1200 or 2400 dpi?

I still have 3 weeks to return it...

Thanks!

Re: MG6650 not scanning at 1200x2400 dpi

John_B — Wed, 02 Dec 2015 21:54:39 GMT

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please http://www.canon.com, and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: MG6650 not scanning at 1200x2400 dpi

Raluca_E — Fri, 04 Dec 2015 16:10:29 GMT

Thank you for your support 😐

However, I come back here because my emails seem to go into a void, as no one is answering from the European Canon support team.

I just want to know if there is a ScanGear compatible with both my MG6650 and the Mac OS 10.7 Lion, so that I could scan at 1200 or 2400 dpi, as advertised. Is it that hard?