topic Re: Only a 2-3 mm strip of an image will print on my MG6860 in Desktop Inkjet Printers

Only a 2-3 mm strip of an image will print on my MG6860

StuRap — Tue, 01 Dec 2015 04:47:02 GMT

Suddenly when I now try to print an image from my PC to my printer only a small 2-3 mm portion of the image will print, this occurs on 3 pages each time when only 1 copy is requested

Re: Only a 2-3 mm strip of an image will print on my MG6860

Michael — Wed, 02 Dec 2015 14:34:24 GMT

Hello.

Try printing the image from a different program to narrow down the cause of the issue.

If the issue persists, are you able to print normal documents without this issue? Does this also happen when copies are performed directly from the printer?

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Re: Only a 2-3 mm strip of an image will print on my MG6860

StuRap — Wed, 02 Dec 2015 21:02:32 GMT

Thanks Michael,

I have since discovered that the USB cable was faulty, a new cable has resolved the issue