topic Re: Windows 10 won't detect MG6620 in Desktop Inkjet Printers

Windows 10 won't detect MG6620

ewadsworth — Tue, 01 Dec 2015 00:31:47 GMT

I've rebooted and disabled firewall. Uninstalled old drivers and reinstalled new. I still can't detect. I have to print something within the next two hours for tomorrow morning. I just can't have products that don't work when you need them to work.

Re: Windows 10 won't detect MG6620

Michael — Wed, 02 Dec 2015 14:36:40 GMT

Hello.

Check to make sure that your computer is connected to the same network as the printer. If you are connected to a different router or an external network such as a VPN, you would have to use a direct USB connection in order to print or scan.

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