MG5620 doesnt print black and white

kkk — Fri, 12 Jan 2018 02:55:24 GMT

My printer MG5620 doesn't print black and white.

I do have large and small black ink but I dont have color inks.

But it doesn't print black and whwite even though I select that option.

Re: MG5620 doesnt print black and white

Michael — Wed, 02 May 2018 19:28:34 GMT

Hello.

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

CLI-251 M
CLI-251 Bk
CLI-251 Y
PGI-250 PGBk
CLI-251 C

Next, a test of your PIXMA MG5620 should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5620 and follow these steps:

1. Select SETUP from the HOME screen.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Print nozzle check pattern.

4. Press <OK> on Yes.

The Nozzle Check will print. Please compare your printout to the example that has been attached to this message. If they differ, please perform a few printhead cleanings.

To perform cleanings, please follow these steps:

1. Select SETUP from the HOME screen.

2. Rotate the menu to Maintenance and press <OK>.

3. Press <OK> on Cleaning.

4. Press <OK> on Yes.

5. Press <OK> on Yes.

After a few cleanings, please print another Nozzle Check.

Does the Nozzle Check print correctly?

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topic Re: MG5620 doesnt print black and white in Desktop Inkjet Printers

MG5620 doesnt print black and white

Re: MG5620 doesnt print black and white