Unable to select duplex printing/two-sided printing on Mac: Printer G3000

elenamok — Tue, 09 Jan 2018 17:05:08 GMT

Hi Canon Support Team,

Please kindly assist me. I am unable to select duplex printing or print double-side from my Mac.

I have looked through the manual from the following link: http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/M/G3000%20series/1.0/EN/PPG/dg-c_layout.html

but it does not show me how to select double-sided printing.

This is a screenshot taken from the manual page:

It is exactly what I see as well. The two-sided option is greyed and I am unable to select the drop down.

Please let me know on how resolve it.

Thanks!

Re: Unable to select duplex printing/two-sided printing on Mac: Printer G3000

Patrick — Wed, 02 May 2018 17:53:28 GMT

Hi elenamok,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic Unable to select duplex printing/two-sided printing on Mac: Printer G3000 in Desktop Inkjet Printers

Unable to select duplex printing/two-sided printing on Mac: Printer G3000

Re: Unable to select duplex printing/two-sided printing on Mac: Printer G3000