topic Re: iP6600D has a red tint to photos in Desktop Inkjet Printers

iP6600D has a red tint to photos

vburget — Sun, 28 Dec 2014 21:37:26 GMT

My iP6600D produces a redish tint to all photos printed.

Any suggestions would be most appreciated.

Re: iP6600D has a red tint to photos

Jenine — Sun, 28 Dec 2014 21:51:47 GMT

Hello, vburget!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: iP6600D has a red tint to photos

vburget — Sun, 28 Dec 2014 22:03:29 GMT

Further info which may be of assistance:

OS is Windows 7 Home Premium

Printer is connected to the PC via a USB port

Re: iP6600D has a red tint to photos

Ramona — Wed, 31 Dec 2014 07:50:01 GMT

Hi vburget,

To try and resolve the red tinting issue, please print a nozzle check pattern from the printer by following the steps located here. If the nozzle check pattern did not print correctly, please perform at least one cleaning and two deep cleanings on the printer. If you still experience the same issue, please perform a print head alignment on the printer by following the steps located here.

After the above steps have been performed, if you still experience difficulty, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.