Canon Pixma MG5320 Not working with Sierra

jj5155 — Fri, 05 Jan 2018 20:28:54 GMT

I purchased a new IMAC recently and the Canon Pixma MG5320 will not scan directly to the computer. In the past I never had any issues, until I started using Sierra. I can scan from the printer directly to a USB stick but this is not ideal. The printer itself is working fine. Please advise how I can fix this. I have downloaded updated drivers and this has not helped. Thank you.

Re: Canon Pixma MG5320 Not working with Sierra

Patrick — Wed, 02 May 2018 14:24:22 GMT

Hi jj5155,

Are you attempting to scan by using the Operation Panel of your PIXMA MG5320 or are you opening the MP Navigator EX on your computer and using that program to scan?

Scanning using the Operation Panel is not supported with OS X v10.11 and later, scanning must be started from the computer.

Please open the MP Navigator EX on your computer to scan.

For more information regarding the MP Navigator EX, please use the following link:

https://support.usa.canon.com/kb/index?page=content&id=ART114141

topic Canon Pixma MG5320 Not working with Sierra in Desktop Inkjet Printers

Canon Pixma MG5320 Not working with Sierra

Re: Canon Pixma MG5320 Not working with Sierra