topic Error sound when i enter first character ("1") of wifi password for MX470 printer in Desktop Inkjet Printers

Error sound when i enter first character ("1") of wifi password for MX470 printer

rcatbarr — Sun, 28 Dec 2014 01:34:07 GMT

When I try to enter the wifi password to connect my MX470 to my wifi router, I get an error sound when i enter the first character, which happens to be a "1". All other characters are accepted silently but of course the password doesnt work without the "1". SOOOO frustrating!

Re: Error sound when i enter first character ("1") of wifi password for MX470 printer

Jenine — Sun, 28 Dec 2014 01:47:19 GMT

Hello rcatbarr!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Error sound when i enter first character ("1") of wifi password for MX470 printer

rcatbarr — Sun, 28 Dec 2014 01:48:44 GMT

I'm not sure how the OS is relevant, as the password is being entered directly on the printer. i run Windows 7 on my computer.

Re: Error sound when i enter first character ("1") of wifi password for MX470 printer

rcatbarr — Sun, 28 Dec 2014 01:57:25 GMT

i found in the manual how to set the online manual how to set the input on the keypad