topic Horizontal Lines at Top of Photo -- MG7720 in Desktop Inkjet Printers

Horizontal Lines at Top of Photo -- MG7720

dstone001 — Sat, 23 Dec 2017 16:07:28 GMT

I've got an MG7720 printer. A little more than a year old.

For a while now, the printer prints photos with subtle horizontal lines -- but only across the top inch or so of the photo. The rest is ok. There is no problem printing plain black & white on regular paper.

I'm using genuine canon ink cartridges and canon photo paper. the print nozzle test comes out perfect. I did a nozzle cleaning, and it didn't change anything.

Any thoughts?

Re: Horizontal Lines at Top of Photo -- MG7720

Michael — Wed, 04 Apr 2018 19:15:34 GMT

Hello.

Make sure that the correct media type is being selected before printing. If the wrong media type is selected, banding may occur on printouts.

If you continue to have difficulties, additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Horizontal Lines at Top of Photo -- MG7720

dmstarr — Sat, 13 Mar 2021 18:19:08 GMT

I am having this same problem all of a sudden after only a couple months of light printing. Gradations have noticable banding even though I have cleaned the nozels and am using the correct paper. Printer is a new Pixma IP8720