https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Information-Acquisition-Error/m-p/227920#M50695 <P>Using a Canon MG3022</P><P>When I try to download MG3000 series Full Driver &amp; Software Package (Windows) I get the error below.&nbsp; Any help?</P><P>&nbsp;</P><P>"Information Acquisition Error Failed to acquire information on the dirver and softward.&nbsp; Check network connection and try again."</P><P>&nbsp;</P><P>Network is fine.</P> Fri, 22 Dec 2017 15:42:49 GMT cfwells 2017-12-22T15:42:49Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Information-Acquisition-Error/m-p/227920#M50695 <P>Using a Canon MG3022</P><P>When I try to download MG3000 series Full Driver &amp; Software Package (Windows) I get the error below.&nbsp; Any help?</P><P>&nbsp;</P><P>"Information Acquisition Error Failed to acquire information on the dirver and softward.&nbsp; Check network connection and try again."</P><P>&nbsp;</P><P>Network is fine.</P> Fri, 22 Dec 2017 15:42:49 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Information-Acquisition-Error/m-p/227920#M50695 cfwells 2017-12-22T15:42:49Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Information-Acquisition-Error/m-p/239282#M50696 <P>Hi cfwells,</P><P>&nbsp;</P><P>Are you still experiencing this error?</P><P>&nbsp;</P><P>If so, please try downloading and installing the MG3000 series MP Drivers first:</P><P>&nbsp;</P><P><A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg3022?tab=drivers" target="_blank">https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg3022?tab=drivers</A></P> Mon, 26 Mar 2018 15:23:47 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Information-Acquisition-Error/m-p/239282#M50696 Patrick 2018-03-26T15:23:47Z