https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG6360-ink-not-recognised/m-p/235795#M50627 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 15 Feb 2018 01:10:15 GMT Michael 2018-02-15T01:10:15Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG6360-ink-not-recognised/m-p/227345#M50626 <P>My MG6360 was working fine. The Cyan ink ran out so i replaced it. Put the cover down and now it doesnt recognise the magenta ink which was half full. I swapped the tanks over and the magenta was recognised on the cyan pin. So something wrong eletrical ? Have turned it off and unplugged but still not working any suggestions.</P> Fri, 15 Dec 2017 07:36:48 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG6360-ink-not-recognised/m-p/227345#M50626 Carlost 2017-12-15T07:36:48Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG6360-ink-not-recognised/m-p/235795#M50627 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 15 Feb 2018 01:10:15 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG6360-ink-not-recognised/m-p/235795#M50627 Michael 2018-02-15T01:10:15Z