topic Re: Canon TS9020 print error in wireless mode in Desktop Inkjet Printers

Canon TS9020 print error in wireless mode

etp — Wed, 13 Dec 2017 08:37:55 GMT

Tried to print from MS word this morning and got a print error that would not clear. Printed a PDF with no issue but was difficult clearing the print que. USB worked fine. Also worked all week on wifi with no issues. The DOC did have a complex digital image in it for scanning at a theater.

Re: Canon TS9020 print error in wireless mode

etp — Wed, 20 Dec 2017 08:11:23 GMT

seems to be a connectivity issue as it will not print at all at this time over WIFI.

Re: Canon TS9020 print error in wireless mode

Danny — Wed, 20 Dec 2017 13:53:36 GMT

Hi, etp!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Re: Canon TS9020 print error in wireless mode

etp — Thu, 21 Dec 2017 08:17:58 GMT

Fixed it by myself. noticed that my connection kept changing to my 5G network. So I did a reset of the router and the N network is back to full strength. This printer will not work on 5G at any time or place in the space time continuum.