topic Re: Black Ink not printing on Canon MX860 in Desktop Inkjet Printers

Black Ink not printing on Canon MX860

lewismando — Mon, 11 Dec 2017 23:05:52 GMT

I need urgent help!!

So all the other inks are working just fine, except the black ink isnt printing at all.

I've run a deep cleaning twice now, and nothing. The row on the test print page in which the black ink is supposed to be on appears blank. I've switched out the black in cartridge with another one and nothing changes.

Let me know if I should provide more info, I really need to get this fixed soon.

Re: Black Ink not printing on Canon MX860

Crista — Mon, 11 Dec 2017 23:13:31 GMT

Hi lewismando!

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Re: Black Ink not printing on Canon MX860

Michael — Wed, 07 Feb 2018 15:19:34 GMT

Hello.

If the issue persists after cleanings have been done, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.