MX920 - Printer will print test pages with color/black- All documents are blank

DeadlyPeanut — Mon, 11 Dec 2017 17:19:18 GMT

My printer will print test pages with correct colors and no erros. Any time I print a document it goes through print spooler and prints out blank. Both color and black. On wireless and wired

I have tried reinstalling drivers, firmware update though the printer , facory settings reset though the printer , uninstalling and reinstalling the printer through windows.

Im out of ideas... any help ?

Re: MX920 - Printer will print test pages with color/black- All documents are blank

Michael — Wed, 07 Feb 2018 15:15:32 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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topic MX920 - Printer will print test pages with color/black- All documents are blank in Desktop Inkjet Printers

MX920 - Printer will print test pages with color/black- All documents are blank

Re: MX920 - Printer will print test pages with color/black- All documents are blank