topic Re: MX922 no longer scans, get ? in Image Garden. New ink cartridges (not all Canon) only change in Desktop Inkjet Printers

MX922 no longer scans, get ? in Image Garden. New ink cartridges (not all Canon) only change

BAL — Fri, 12 Dec 2014 22:50:09 GMT

Re: MX922 no longer scans, get ? in Image Garden. New ink cartridges (not all Canon) only change

Crista — Sun, 14 Dec 2014 21:18:33 GMT

Hi BAL!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Thanks!

Re: MX922 no longer scans, get ? in Image Garden. New ink cartridges (not all Canon) only change

BAL — Sun, 14 Dec 2014 23:18:55 GMT

Running Mac OS Yosemite10.10.1 on Macbook Pro. Thanks.

Re: MX922 no longer scans, get ? in Image Garden. New ink cartridges (not all Canon) only change

BAL — Mon, 15 Dec 2014 00:15:25 GMT

Tech team, your follow up question led me directly to the answer. I found the post from lalyc that identifies Yosemite as the issue, followed your directions to getting available drivers, problem solved. Thanks!