https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/IP4000-will-not-print-black-ink/m-p/129473#M5031 <P>Hi Tbone,</P><P>&nbsp;</P><P>When inks do not print, we recommend performing at least one cleaning and two deep cleanings on the printer to try and resolve the issue. &nbsp;To perform the cleanings, please follow the steps located&nbsp;<A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=38199">here</A>.</P><P>&nbsp;</P><P>If you still experience difficulty after performing the cleanings, the printer will require servicing. &nbsp;Please&nbsp;call or email us at one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page to obtain your servicing options.</P> Tue, 30 Dec 2014 11:41:16 GMT Ramona 2014-12-30T11:41:16Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/IP4000-will-not-print-black-ink/m-p/127849#M5030 <P><STRONG>IP4000 </STRONG>will not print black ink. The tanks are not empty or dry.</P><P>&nbsp;</P> Wed, 10 Dec 2014 14:04:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/IP4000-will-not-print-black-ink/m-p/127849#M5030 Tbone 2014-12-10T14:04:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/IP4000-will-not-print-black-ink/m-p/129473#M5031 <P>Hi Tbone,</P><P>&nbsp;</P><P>When inks do not print, we recommend performing at least one cleaning and two deep cleanings on the printer to try and resolve the issue. &nbsp;To perform the cleanings, please follow the steps located&nbsp;<A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=38199">here</A>.</P><P>&nbsp;</P><P>If you still experience difficulty after performing the cleanings, the printer will require servicing. &nbsp;Please&nbsp;call or email us at one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page to obtain your servicing options.</P> Tue, 30 Dec 2014 11:41:16 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/IP4000-will-not-print-black-ink/m-p/129473#M5031 Ramona 2014-12-30T11:41:16Z