https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-Catch-platform-stuck-MX922/m-p/223372#M49886 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 02 Nov 2017 15:32:45 GMT Michael 2017-11-02T15:32:45Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-Catch-platform-stuck-MX922/m-p/223319#M49885 <P>I saw another question about this but it was not answered. On my MX922, the tray and paper catch platform automatically open when I print a document. The paper catch that swings out seems to have disconnected on the inside and does not automatically close when I try to shut the tray. I cannot figure out how to open the output tray itself to see if it can be reattached?</P> Wed, 01 Nov 2017 18:57:49 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-Catch-platform-stuck-MX922/m-p/223319#M49885 adavet 2017-11-01T18:57:49Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-Catch-platform-stuck-MX922/m-p/223372#M49886 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P> Thu, 02 Nov 2017 15:32:45 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Paper-Catch-platform-stuck-MX922/m-p/223372#M49886 Michael 2017-11-02T15:32:45Z