topic Re: G3000 won't print black in Desktop Inkjet Printers

G3000 won't print black

Sofiaromero — Wed, 15 Nov 2017 19:22:58 GMT

My canon g3000 doesn't print black, already cleaned and the problem persists. Colors work fine and the tank is more than half way full.

Re: G3000 won't print black

BillS — Wed, 15 Nov 2017 22:29:38 GMT

Hi sofiaromero,

Let's start by performing a nozzle check.

Make sure that the power is turned on.
Load a single sheet of A4 or Letter-sized plain paper in the rear tray.
Pull out the paper output tray, then open the output tray extension.
Hold down the Stop button until the Alarm lamp flashes once, then release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the machine completes the printing of the nozzle check pattern.
Examine the nozzle check pattern.

If the black grid pattern or any of the color blocks are broken or missing, futher cleanings may be required.

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: G3000 won't print black

Sofiaromero — Wed, 15 Nov 2017 22:58:06 GMT

It worked when the alarm button flashed 3 times

Re: G3000 won't print black

Sofiaromero — Thu, 16 Nov 2017 00:27:53 GMT

Thanks for the advice!!!

Re: G3000 won't print black

mdeva — Tue, 06 Feb 2018 21:30:58 GMT

My MP610 prints in faded gray from Excel spreadsheet. Ready to trash this printer - and its new print cartridge.

Re: G3000 won't print black

Michael — Fri, 04 May 2018 15:22:32 GMT

mdeva,

For assistance with your issue, find more help at Contact Us.

Re: G3000 won't print black

1uk3 — Tue, 28 Aug 2018 13:07:19 GMT

I was having a similar issue where it just was not printing black at all.

I went to printer properties and in the maintenance tab of the printer you can select deep cleaning and then I ran another nozzle check test page and the black ribbon showed up.

Thanks,

Re: G3000 won't print black

smitha0030 — Mon, 22 Apr 2019 12:17:54 GMT

i have done the same thing i turned of the printer and then i tuned on the printer and I hold the stop button until warning alaram flashes now black color is printing when i test it for nozzle pattern but when i give a webpage call (Removed link as per Forum Guidelines) home page for checking all colors i am getting white lines like gap now what should i do i need to clean the header or i need to follow the same procedure of using stop button but lot of my ink is wasting.how to fix it please help me

Re: G3000 won't print black

Caemene — Thu, 25 Apr 2019 12:06:47 GMT

Hello smitha0030,

I understand that you are continuing to have some printing issues with your PIXMA G3000 series Printer. Performing two cleanings may resolve this issue. The following steps will assist you in performing the cleaning process:

Make sure the power is turned on and the printer is not displaying a support code.
Hold down the STOP button until the ALARM lamp flashes twice, release during the second flash.
1. The machine will start cleaning the print head.
2. The cleaning will be complete when the ON lamp light stops flashing.
3. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 minute.
Perform step 2 again.

Now that the cleaning process has been completed, please print the nozzle check pattern. The following steps will assist you:

Make sure the power is turned on and the printer is not displaying a support code.
Load a single sheet of letter-size or A4 paper into the rear tray.
Pull out the paper output tray, then open the output tray extension.
Hold down the STOP button until the ALARM lamp flashes one time, release during the flash.
- The nozzle check pattern will print.
- Do not perform any other operations until the machine completes the printing of the nozzle check pattern.
Examine the nozzle check pattern.
- The black grid at the top should have boxes of the same uniform sizes. (They will be slightly offset.)
- The Cyan/Magenta/Yellow bars should be of a pastel color, the second bar should be approximately 25% lighter than the first, and there should not be white lines within the bars

Re: G3000 won't print black

ALANFISCHER — Sun, 15 Dec 2019 12:45:14 GMT

I ALSO HAVE THIS PROBLEM - IS IT A COMMON PROBLEM WITH THE Q3000?

I HAVE TRIED DEEP CLEANING MULTIPE TIMES BUT IT WILL STILL WILL NOT PRINT IN BLACK.

THE PRINTER IS LESS THAN YEAR OLD AND I HAVE ONLY USED HALF OF ONE BOTTLE OF INK.

I SUSPECT THAT THE NOZZLES ARE BLOCKED BUT CANNOT FIND HOW TO RESOLVE THE PROBLEM.

OS ANYBODY ABLE TO OFFER ADVISE?

Re: G3000 won't print black

Stephen — Sun, 15 Dec 2019 13:20:58 GMT

Hello, ALANFISCHER,

Per the Community Guidelines found HERE, please do not post in ALL CAPS. We reserve the right to remove posts that are in all caps, due to them being percieved as yelling.

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. Canon USA does not sell or support a model Q3000.

If you live outside the United States, please C LICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Re: G3000 won't print black

ALANFISCHER — Sun, 15 Dec 2019 23:57:24 GMT

Apologies for the caps - It was not deliberate.
My printer is G3000 - my mistake.
I now see that I have an error code 5B00.
Regards

Re: G3000 won't print black

Anastazja — Thu, 05 Mar 2020 12:31:46 GMT

Mine stopped printing in black, but printed fine in all the colors (same ink levels). After I ran deep clean, it prints in black, but not in magenta. Another deep clean of just the color toners didn't do anything. Help?

Re: G3000 won't print black

Michael — Thu, 05 Mar 2020 20:18:44 GMT

Anastazja,

If the printing issues persist after cleanings have been done, service may be required. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: G3000 won't print black

Subhunter1 — Tue, 23 Jun 2020 23:36:00 GMT

It works for me also when alarm does 3 flashes

Re: G3000 won't print black

GeorgeB — Tue, 25 Aug 2020 12:25:06 GMT

Thank you it helped me too 🙂

Re: G3000 won't print black

Kiwi5715 — Mon, 07 Dec 2020 22:03:28 GMT

ai contacted Canon with the same problem and, as I was out of warranty, they sold me a new black print head for $59Cdn. My black problem is resolved, but now I have no colored ink flowing to the color print head. Canon's answer to this was that I should probably buy a new printer $240 Cdn) as it would probably be cheaper than sending it in for repair! I see they now have a new G3260 printer with a different ink number.

Re: G3000 won't print black

ALANFISCHER — Tue, 08 Dec 2020 00:25:28 GMT

Hi Kiwi5715, I also ended up buying a new printer and have had no further problems.

Re: G3000 won't print black

kirancsk — Sun, 17 Jan 2021 08:28:52 GMT

The cleaning worked when I wanted for the flash 2 times. However it did not automatically print the nozzle test pattern. However I went ahead and did a test print, and it came out fine now.

Re: G3000 won't print black

PunchyLiz — Mon, 11 Oct 2021 14:49:53 GMT

I hve run the printer head cleaner threetimes and although the black ink has been filled, it still won't print. It ALSO won't print the nozzle check pattern. There is paper inthe machine and I have run the diagnostics as the msanual says. I can hear it cleaning but nothing gets printed.