MG 3620 - SCANNER PROBLEM

king60 — Wed, 25 Oct 2017 05:16:18 GMT

For some reasoin when I go to SETTINGS and PHOTO SCAN I can't save as in DATA FORMAT as a "jpg" but only as a PNG or TIFF.

Any idea how I can do it as a JPG? It used to work but not now. I've been using UTILITY LITE.

Thanks.

Re: MG 3620 - SCANNER PROBLEM

Stephen — Wed, 25 Oct 2017 12:34:35 GMT

Hi king60!

Thanks for your post!

So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

topic Re: MG 3620 - SCANNER PROBLEM in Desktop Inkjet Printers

MG 3620 - SCANNER PROBLEM

Re: MG 3620 - SCANNER PROBLEM