topic Canon MG5520 does not print in Desktop Inkjet Printers

Canon MG5520 does not print

Dennismc — Sat, 21 Oct 2017 14:36:45 GMT

My 3-yr-old Canon printer MG5520 does not print from the computer. I tried 2 different usb cables and 2 different computers with no success. However, the test page prints perfectly. Any suggestions?

Re: Canon MG5520 does not print

Danny — Sat, 21 Oct 2017 14:48:50 GMT

Hi, Dennismc!

So that the Community can help you better, we need to know exactly which operating systems are running on your computers (i.e. Windows or Mac OS, and which version thereof), along with the apps you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Re: Canon MG5520 does not print

Dennismc — Sat, 21 Oct 2017 15:03:32 GMT

Followup: After 2 deep clean cycles, it is printing again.