topic Re: Canon PIXMA 495 Won't Scan After OS Update on Mac in Desktop Inkjet Printers

Canon PIXMA 495 Won't Scan After OS Update on Mac

RhinoRy — Wed, 18 Oct 2017 15:22:42 GMT

Hey guys,

I updated my mac OS and now the scanner won't work. I have installed the latest drivers. Any thoughts. I'm running Sierra 10.12.6

Help please!

Thanks in advance for the reply.

-Rhino

Re: Canon PIXMA 495 Won't Scan After OS Update on Mac

Stephen — Wed, 18 Oct 2017 15:47:00 GMT

Hi RhinoRy!

Thanks for reaching out, we're happy to help!

If you've updated the software from our site HERE, and you're still having a hard time, you'll want to reach out to our friendly, US-based technical support team for assistance. They're at 1-800-OK-CANON (800-652-2666) from 10am to 10pm (ET) weekdays.