https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Scanning-problem-with-PIXMA-MP800/m-p/221825#M49625 <P>My MP800 is connected to an i7 desktop PC running Windows 10 version 1607.&nbsp; The scanner is controlled by MP Navigator 2.0.&nbsp; Recently (possibly since the update to v1607, but I'm not certain) the scanner frequently hangs at the end of the Nth successive scan.&nbsp; 'N' started out at 6 or more (while scanning multiple slides) but has now come down to 2 and once, today, just 1.&nbsp; The only cure is to use Task Manager to shut MP Navigator down (when hung the normal shut down is unavailable) and then try again.</P><P>&nbsp;</P><P>This has become absurd.&nbsp; Today, I had to try five times before I succeeded in scanning a two-page document.<EM>&nbsp;&nbsp;</EM>Has anyone else had this problem, or one like it?&nbsp; Any suggestions?&nbsp;</P> Sun, 15 Oct 2017 06:24:00 GMT jhmultscan 2017-10-15T06:24:00Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Scanning-problem-with-PIXMA-MP800/m-p/221825#M49625 <P>My MP800 is connected to an i7 desktop PC running Windows 10 version 1607.&nbsp; The scanner is controlled by MP Navigator 2.0.&nbsp; Recently (possibly since the update to v1607, but I'm not certain) the scanner frequently hangs at the end of the Nth successive scan.&nbsp; 'N' started out at 6 or more (while scanning multiple slides) but has now come down to 2 and once, today, just 1.&nbsp; The only cure is to use Task Manager to shut MP Navigator down (when hung the normal shut down is unavailable) and then try again.</P><P>&nbsp;</P><P>This has become absurd.&nbsp; Today, I had to try five times before I succeeded in scanning a two-page document.<EM>&nbsp;&nbsp;</EM>Has anyone else had this problem, or one like it?&nbsp; Any suggestions?&nbsp;</P> Sun, 15 Oct 2017 06:24:00 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Scanning-problem-with-PIXMA-MP800/m-p/221825#M49625 jhmultscan 2017-10-15T06:24:00Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Scanning-problem-with-PIXMA-MP800/m-p/228329#M49626 <P>Hello.</P><P>&nbsp;</P><P>Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://Canon.us/ContactCF/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 27 Dec 2017 16:04:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Scanning-problem-with-PIXMA-MP800/m-p/228329#M49626 Michael 2017-12-27T16:04:51Z