topic Re: Stitching scans/ selecting output size in Desktop Inkjet Printers

Stitching scans/ selecting output size

patti24 — Sat, 07 Oct 2017 03:23:14 GMT

Hi- I am scanning a picture that is larger than the platen, so I am stitching it together. It asks me to choose the 'output size' and gives me 4 options to choose from....but I have NO clue as to what the terms even mean! I have searched everywhere, so if someone can tell me what they mean, I would be very grateful! The options are: A3 (A4 x 2), B4 (B5 X 2), 11 X 17 (Letter x 2), and Full Platen x 2. Thanks for any help!

Re: Stitching scans/ selecting output size

SamanthaW — Sat, 07 Oct 2017 03:30:56 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer model you have. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Stitching scans/ selecting output size

patti24 — Sat, 07 Oct 2017 03:49:03 GMT

Oh sorry! It is a PIXMA MX520 (522). Thanks!

Re: Stitching scans/ selecting output size

Michael — Wed, 20 Dec 2017 18:41:07 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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