topic Re: No IJ Scan Utility after Full MP Driver Installation. HELP! in Desktop Inkjet Printers

No IJ Scan Utility after Full MP Driver Installation. HELP!

johnhoward28 — Sat, 07 Oct 2017 02:07:46 GMT

I have an MG5320. I just installed the drivers on a new laptop runnning windows 10 64bit. I went to canon and downloaded the proper drivers making sure that my operating system was detected. After installation completed I saw that the IJ Scan Utility (which I absolutely need and use a lot) was not installed. What do I do? Please Help!

Re: No IJ Scan Utility after Full MP Driver Installation. HELP!

jrhoffman75 — Sat, 07 Oct 2017 15:39:50 GMT

For that printer you may need to use MP Navigator from the Software section of the download site..

Re: No IJ Scan Utility after Full MP Driver Installation. HELP!

johnhoward28 — Sat, 07 Oct 2017 18:42:31 GMT

Thanks. This was the solution I needed. It would be nice if Canon would inform us when they are going to rename a tool or do away with one and replace it with another. The MP Navigator does do the same thing as the IJ scan tool, but I think I liked the IJ scan tool better.

Thanks for the help.

Re: No IJ Scan Utility after Full MP Driver Installation. HELP!

arizstatdoc — Sun, 17 Jan 2021 04:12:00 GMT

I reinstalled the drivers for my PIXMA MG3520 printer, but am also having problems with the IJ Scan utility, as when it shows up, it has a different printer model (MG2522) showing, and when I try to reinstall the drivers I don't have the utility