MG5720 Doesn't think it is a printer

Normow — Fri, 29 Sep 2017 16:09:06 GMT

My 5720 doesn't print. Just sits there. There is no "print" icon, just copy, scan, cloud, LAN settings, Advanced print. I have it on DC direct connection. It is the default printer for my computer, running windows 10.

Re: MG5720 Doesn't think it is a printer

Michael — Mon, 11 Dec 2017 21:25:28 GMT

Hello.

There is no "print" menu available on the printer itself. When a print command is sent from a computer, it should start printing.

If the unit does not respond when you attempt to print from a computer, there may be issues with communication.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic MG5720 Doesn't think it is a printer in Desktop Inkjet Printers

MG5720 Doesn't think it is a printer

Re: MG5720 Doesn't think it is a printer