Canon Pixma MG6800 series support code 5100

CNelson — Tue, 26 Sep 2017 17:17:28 GMT

Hello!

I have a Canon Pixma MG6800 series printer that was jammed with paper which I have removed as far as I can see when I open it up in all the ways it is possible to do so but it keeps flashing support code 5100 - can anyone help me reset it?

Many thanks,

Camilla

Re: Canon Pixma MG6800 series support code 5100

BillS — Fri, 08 Dec 2017 21:55:51 GMT

Hi CNelson,

Support code 5100 normally indicates that the print carriage is not moving properly.

Cancel printing and turn off the machine.

Check the following:

Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc.
Remove any impediment.
Make sure the ink tanks are properly installed.
Press ink tanks until they click into place.

Turn the machine back on.

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topic Re: Canon Pixma MG6800 series support code 5100 in Desktop Inkjet Printers

Canon Pixma MG6800 series support code 5100

Re: Canon Pixma MG6800 series support code 5100