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    <title>topic MX 922 Supprt Code 6000 ? in Desktop Inkjet Printers</title>
    <link>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX-922-Supprt-Code-6000/m-p/220283#M49435</link>
    <description>&lt;P&gt;&lt;STRONG&gt;I'm not sure what happened to the previous postings/replys - but, the following it a reply from Canon and my reply.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Dear Customer,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank you for contacting Canon product support.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Over the last few years, Macintosh has moved toward a download-only process, largely because optical media like CD-ROMs cannot be updated for new operating systems.&amp;nbsp; As such, they have requested that we no longer include Macintosh software on CD.&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Please let us know if we can be of any further assistance.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank you for choosing Canon.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Sincerely,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Bill&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Technical Support Representative&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Hi Bill,&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Then why is this information not noted in the description?&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Information/Instructions should be included specifying &lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;how to install/download the software for Mac.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;The only thing the written instructions say under &lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;the software installation instructions for Mac is that&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Rosetta (which is no longer available as a download)&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;may first have to be installed before the software.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;But, when I tried the software, there was no message&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;to this effect - as the written instructions claim.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;And the description does indicate the MX922 is compatable&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;with Mac, giving the customer every reason to believe&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;the software will work.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;As far as installation is concerned, the CD-ROM's do not need&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;updating - they should be good for the initally installation with&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;any and all updates coming directly from (in this case) the Canon&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;web site (as with most other software).&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;There really needs to much much better information for Mac&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;given by Canon on the MX922 and for that matter all other&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Canon products good with Mac.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank You.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
    <pubDate>Sun, 24 Sep 2017 00:33:34 GMT</pubDate>
    <dc:creator>EQueens</dc:creator>
    <dc:date>2017-09-24T00:33:34Z</dc:date>
    <item>
      <title>MX 922 Supprt Code 6000 ?</title>
      <link>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX-922-Supprt-Code-6000/m-p/220283#M49435</link>
      <description>&lt;P&gt;&lt;STRONG&gt;I'm not sure what happened to the previous postings/replys - but, the following it a reply from Canon and my reply.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Dear Customer,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank you for contacting Canon product support.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Over the last few years, Macintosh has moved toward a download-only process, largely because optical media like CD-ROMs cannot be updated for new operating systems.&amp;nbsp; As such, they have requested that we no longer include Macintosh software on CD.&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Please let us know if we can be of any further assistance.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank you for choosing Canon.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Sincerely,&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Bill&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Technical Support Representative&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;&amp;nbsp;&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Hi Bill,&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Then why is this information not noted in the description?&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Information/Instructions should be included specifying &lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;how to install/download the software for Mac.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;The only thing the written instructions say under &lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;the software installation instructions for Mac is that&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Rosetta (which is no longer available as a download)&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;may first have to be installed before the software.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;But, when I tried the software, there was no message&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;to this effect - as the written instructions claim.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;And the description does indicate the MX922 is compatable&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;with Mac, giving the customer every reason to believe&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;the software will work.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;As far as installation is concerned, the CD-ROM's do not need&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;updating - they should be good for the initally installation with&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;any and all updates coming directly from (in this case) the Canon&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;web site (as with most other software).&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;There really needs to much much better information for Mac&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;given by Canon on the MX922 and for that matter all other&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Canon products good with Mac.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;FONT color="#000000" face="arial,helvetica,sans-serif" size="2"&gt;Thank You.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 24 Sep 2017 00:33:34 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MX-922-Supprt-Code-6000/m-p/220283#M49435</guid>
      <dc:creator>EQueens</dc:creator>
      <dc:date>2017-09-24T00:33:34Z</dc:date>
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