topic Re: Canon MG5650 Page Black Text Double Printing - blurry text in Desktop Inkjet Printers

Canon MG5650 Page Black Text Double Printing - blurry text

bazzer — Sat, 26 Aug 2017 13:23:19 GMT

Hi,

My canon printer MG5650 is double printing text when using the Pigment Ink. If I force it to use the Dye Ink (i.e. Photo Mode) the printout is sharp so surely it cannot be the Encoder (timing) Strip otherwise all printing would be the same whatever ink is used. Can anyone tell / suggest what could be causing the problem?

Note, other Canon printers have suffered the same problem but also when people answer they always point to the Encoder Strip being dirty, usually caused by a paper jam.

see http://community.usa.canon.com/t5/Printer-Multifunction-Support/HELP-PLEASE-blurry-BLACK-text-printing-PIXMA-MG7120/td-p/146511 - note the person reporting the problem specically mentions the black ink.

https://superuser.com/questions/1130333/text-is-not-printed-neatly-by-my-printer-how-to-repair-it - this post shows exacly the issue I have and only shows the double printing with the pigment ink and not the dye ink.

Thanks,

Bazzer

Re: Canon MG5650 Page Black Text Double Printing - blurry text

James_C — Sat, 26 Aug 2017 14:06:43 GMT

Hi Bazzer,

Based on what you described, it does seem to point to the encoder strip. Click HERE for details.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: Canon MG5650 Page Black Text Double Printing - blurry text

bazzer — Sat, 26 Aug 2017 18:22:09 GMT

Hi,

Thanks you for your reply, but surely if it was the encoder strip it will affect all ink and not only the pigment ink. Black Dye Ink, for example, printouts show no printing anomalies.

Also getting to the encoder strip on this printer is all but impossible as you cannot open the lid where you load the ink far enough. Can you give me a link to a service manual?

Thanks,
Bazzer

Re: Canon MG5650 Page Black Text Double Printing - blurry text

bwillis — Sat, 20 Jan 2018 08:48:25 GMT

I am also searching for the answer to repairing my printer.

If I don't find it, then I will have to purchase another* printer.

Re: Canon MG5650 Page Black Text Double Printing - blurry text

xserman — Sat, 27 Jan 2018 14:28:09 GMT

I've same problem: any suggestion from Canon support?

Today I've replaced the PGI cartridge, but no news.

I'm thinking to come back to Epson...

Re: Canon MG5650 Page Black Text Double Printing - blurry text

Michael — Thu, 03 May 2018 17:24:11 GMT

xserman,

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Canon MG5650 Page Black Text Double Printing - blurry text

Rinse — Tue, 12 Feb 2019 18:47:01 GMT

Hello,

I have the same problem. It is only the black printing head wich give troubles.

Canon said it is the cleaning strip. That is not possible. The line with the grid wil be printed in one strike so than al the grid lines must be doubled. The middel is the worst and at each end it is printing correct.

I expected an answer from canon

Re: Canon MG5650 Page Black Text Double Printing - blurry text

lrkuta — Wed, 26 Feb 2020 13:54:57 GMT

Did you find a solution to the black text being printed blurry or doubled?

Re: Canon MG5650 Page Black Text Double Printing - blurry text

Richard1234 — Wed, 20 May 2020 23:21:02 GMT

I had blurry text randomly over the page and this convo helped me solve it due to a dirty encoder strip after a paper jam.
Cleaned with damp cotton buds. Sorted!
I’ve mainly signed up just to say thanks. 🙂

Re: Canon MG5650 Page Black Text Double Printing - blurry text

Rinse — Thu, 21 May 2020 11:47:25 GMT

No i didn't.

I was convinced that the print head had to be replaced so I by a new printer.

Re: Canon MG5650 Page Black Text Double Printing - blurry text

mmo1 — Thu, 17 Sep 2020 11:34:13 GMT

I used hot and cold water in turns to clean the heads, so the expanding and shrinking air is breaking up any clots, but obviouls it should not be too hot - now I got two print heads with this exact problem! I am afraid this is a total loss...

Re: Canon MG5650 Page Black Text Double Printing - blurry text

lrkuta — Fri, 25 Sep 2020 16:55:37 GMT

hi, You can switch your printer to use only the color black cartridge instead of the large black cartridge. This is a work around but pages print slower. I think you can purchase a new print head but that fairly expensive not sure it is worth it, not sure it will fix it either. Or purchase a new printer with the new expensive ink. We are printing using the black color cartridge for now since we do not print that much.