MX 922 scanner suddenly not scanning

Pinhead — Thu, 10 Aug 2017 15:39:54 GMT

My scanner has been scanning just fine but now the papers feed through the scanner but there is no image on the pages when I open up the scan.

Re: MX 922 scanner suddenly not scanning

Michael — Thu, 10 Aug 2017 18:01:17 GMT

Hello.

Make sure that the sheets are loaded with the content facing up before feeding them through the scanner. If they are face-down, the blank side of the sheets will be scanned.

If the sheets are loaded correctly, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic Re: MX 922 scanner suddenly not scanning in Desktop Inkjet Printers

MX 922 scanner suddenly not scanning

Re: MX 922 scanner suddenly not scanning